Our Customer Guarantees
Stacked Deck is your trusted team of professionals. Each member of our team has honed their skillset to provide quality work for our clients. That’s why we provide guarantees for a 24-hour response time, monthly ROI analysis meetings with our clients, and cost-efficient and website security services. If you’re not happy, we’re not happy.
24 Hour Response Guarantees
As an Advertising Agency, we know how frustrating it can be when you have questions or ideas and aren’t able to reach someone. Our 24-hour response guarantee is more than just a promise to customers; it's a mindset about how we treat our customers. If you reach out via phone, text, or email, you will get a response within 24 hours, or we’ll credit your account $100. Otherwise, you get a $100 credit for every business day* that we do not respond.
* Holidays and weekends are not considered business days.
Monthly ROI-Analysis Meetings Guarantees
We know from experience that if the client and agency aren’t on the same page and using open and honest communication, working with an agency can break your business. This is why we will have at least one check in call per month. This is for your protection and for us to help you keep track of your success. If we fail to schedule your monthly meeting, we give you a 25% credit on your services for that month!
Every Dollar Counts Guarantees
We pride our work on quality and cost-efficiency. We guarantee that you won’t find a comparable service for less. If you do, we will discount our first month of services 10%.
Website Security Guarantees
Web Security is often overlooked as a credible threat to your website or business. We guarantee you that your site will not be hacked. If it is, we will rebuild the entire site for free starting with the hosting files.
* Website must be on WordPress to apply.
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